Privacy Policy

When a school uses SchoolNest, the platform may store school information, staff accounts, student records, parent accounts, academic data, fee records, SMS logs, and subscription details.

• To operate the school management platform the school subscribed for.
• To generate report cards, invoices, receipts, and parent-facing records.
• To support messaging workflows and subscription billing.
• To provide support when a school contacts us.

We do not sell school data, advertise to students or parents, or use school records for unrelated purposes.

• Data is stored on secured infrastructure with encryption in transit.
• School records are logically isolated.
• Access is role-based and restricted to authenticated users.
• Backups are maintained to reduce risk of data loss.

SchoolNest may rely on services such as infrastructure hosting, database hosting, payment processing, and SMS delivery. Only the minimum data necessary for these services to function is shared.

Student records concern children. The school, as data controller, enters and manages this information through authorized personnel and is responsible for obtaining any parental or guardian consent required by law for the records it maintains and the messages it sends. SchoolNest acts only as a data processor on the school's instructions and does not use student data for any purpose beyond operating the service.

SchoolNest processes personal data in line with the Nigeria Data Protection Act 2023 (NDPA) and the NDPR. Each subscribing school is the data controller of its student, parent, and staff data; SchoolNest is the data processor. A separate Data Processing Agreement governs this relationship and is available to schools on request.

Active school data is retained while the subscription is active. After expiry or closure, records may be retained for a limited period to support renewal, support, or deletion processing.

Schools can request access, export, correction, or deletion of their data by contacting support.

For privacy questions or requests, contact support@schoolnest.com.